Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Rating

Customer Review

Classic Mekong

Friday 05 Apr 2024

Overview Rating:

Our Tour: Excellent

Very well organised, excellent service from Wendy Wu and the guides sousaphone and Anh

Classic Mekong

Friday 05 Apr 2024

Overview Rating:

Our Tour: Excellent

Clean modern comfortable rooms. Staff were very attentive and catered to your every need. Food was excellent and trips and entertainment were well organised. We loved our time on the Victoria Mekong.

Classic Mekong

Wednesday 06 Mar 2024

Overview Rating:

Our Tour: Excellent

Comfortable and good food
Great visits too

25 Year Anniversary Classic Mekong

Wednesday 01 Nov 2023

Overview Rating:

Our Tour: Good

Excellent ship. Beautiful cabins. Food was extremely high quality. Staff were friendly and professional, though lack of English posed some problems. Only downside was quality of land visits.

25 Year Anniversary Classic Mekong

Tuesday 31 Oct 2023

Overview Rating:

Our Tour: Excellent

Well organised good price hassle free from start to finish and that all important personal touch. Friendly staff and attitude

Classic Mekong

Monday 30 Oct 2023

Overview Rating:

Our Tour: Good

The Vietnam part of the Tour was first class with an excellent Tour Guide and Manager who was a constant source of interesting information about the sites we visited.
The Cambodia Tour manager was very efficient on logistics and safety, but he did not make much of an attempt to guide us round the sites (not even Angkor Wat) preferring to give us a quick summary on the bus, and then let us wander around on our own with a time deadline to get back to the bus. I felt seriously under-informed. Very disappointing.

Classic Mekong

Saturday 28 Oct 2023

Overview Rating:

Our Tour: Excellent

Fantastic trip with incredible guides. Numerous highlights. The cruise on the Mekong was incredible.

Classic Mekong

Monday 03 Apr 2023

Overview Rating:

Our Tour: Excellent

Great staff and service. Really good trip

Classic Mekong

Friday 24 Mar 2023

Overview Rating:

Our Tour: Good

I would have rated the whole tour as 5 star but the bus which took us from Siem Reap to Phnom Penh was very tired, uncomfortable and old; is was too small to accommodate 12 clients, the driver, tour guide and ALL the luggage on the inside of the bus. The method of transport needs to be changed to reflect the price charged for the tour, it was not cheap but the bus was.

Classic Mekong

Wednesday 15 Mar 2023

Overview Rating:

Pleasantly surprised with how well a group tour was organised. All inclusive made the experience so easy. Reassured by group members saying it was the best group tour that they had been on. Looking forward to our Treasures of South America tour now.

Classic Mekong

Tuesday 28 Feb 2023

Overview Rating:

The overall experience with Wendy Wu Tours was outstanding throughout, from booking to the end of the tour. On the Classic Mekong Tour, the national guides Sokly and Nquyen were excellent. Thank you Wendy Wu Tours.

25 Year Anniversary Classic Mekong

Wednesday 15 Feb 2023

Overview Rating:

Our Service: Excellent

An Excellent service, as always. We booked at the Destinations Show and the service and support From the rep. Gary, was exceptional!!

Classic Mekong

Thursday 13 Oct 2022

Overview Rating:

Booking with Wendy Wu is hassle free and easy to do. The quality of accommodation and experience is consistently high. Knowing that almost everything is included in the price is extremely reassuring.